Overview
Your databases do not take the night off, and neither do we. Viscosity Technology delivers around the clock managed services that keep your Oracle, SQL Server, and Exadata environments stable, secure, and performing even when the rest of the business is asleep.
Our managed services are not a script running in a console. They are a partnership with practitioners who have spent decades tuning, patching, and rescuing production systems across every major Oracle workload pattern. We combine that senior expertise with a follow the sun delivery model so there is always an Oracle specialist watching your environment.
- 24×7 monitoring across the stack
- Level 2 and Level 3 senior DBAs
- Oracle, SQL Server, and Exadata coverage
- Linux operating system support
- Block of hours or full managed model
- Quarterly business reviews
Why This Matters
Selecting a managed services partner is a serious decision because you are handing someone the keys to your most critical workloads. Viscosity is the partner customers choose when they want real seniority, not junior resources hiding behind an SLA document.
Our team includes four Oracle ACE Directors in the United States, a VMware vExpert who is also an Oracle ACE Director, and a total of six Oracle ACEs across our practice. We are the authors of more than twenty five books in the Oracle and data ecosystem.
Your Path Through Managed Services
Onboarding
Discovery, runbook capture, monitoring deployment, and team handoff in the first thirty days.
Steady State
24×7 coverage, performance optimization, patching, and proactive problem resolution every day.
Quarterly Reviews
Health reports, capacity trends, and strategic recommendations from your named engineer and account lead.
Why Viscosity Technology
Choosing Viscosity for managed services means choosing a partner with the credentials, the authored expertise, and the delivery model to truly support a mission critical Oracle estate. Our client centric approach tailors every engagement to the environment in front of us, our collaborative partnership style keeps your team informed and in control, and our innovative thinking brings modern tools and methodology to a practice that most providers treat as commodity work.
Who This Is For
This service is for organizations running mission critical Oracle workloads that cannot afford after hours gaps, teams that have outgrown their internal DBA capacity, businesses that want senior expertise without the cost of full time senior hires, and IT leaders who want a partner they can trust with the keys to production.