Level 2 & 3 Remote Support Services
Viscosity’s team of experts offer a wide range of remote Level 2 and Level 3 database administrative services packages that provide 24/7 x 365 on-call support; in order to maintain your infrastructure and improve serviceability to your business units.
We have extensive Oracle Database Appliance (ODA) and Exadata expertise, and are one of Oracle’s top partners. We can assist you in determining and purchasing your hardware requirements to meet the needs of your company.
Viscosity is an Oracle Platinum Partner, with licensing expertise in Oracle and Quest software. We are an official reseller of Oracle APEX Plugins, such as, FOEX Plugins, APEX Office Print (AOP), APEX Management Platform (AMP), and APEX-Sert.
We can provide recommendations on short and long term strategies, ranging from database architecture, application development, and infrastructure choices. We offer a wide range of services that can meet your business needs.
Learn About Viscosity Technology
Coming from the early ’90s of the data world, we have seen it all! We have been lucky enough to use our name and experience to attract many brilliant IT consultants from a wide variety of industries. We are ready to guide you, and provide information on the best IT architecture for your company.
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A Few Things We’re Great At
When it comes to minimal downtime database upgrades and migrations, Viscosity is the leading service provider with Oracle, Microsoft, and Quest. We offer the expertise needed to deliver the performance, scalability, and reliability to make your projects successful.
From designing, to building, and all the way to deploying your Oracle APEX applications, we will be able to help you every step of the way
We are a go-to partner with SharePlex for database migrations and near zero downtime upgrades. We are a chosen partner with VMware & Quest for database re-platform migration to virtualized infrastructure.
Achieving ideal performance requires optimal performance for each component of the system stack. Viscosity’s Oracle Performance Assessment takes a comprehensive look into the Oracle stack.
We have a full offering of Exadata Managed Services that you can utilize, instead of staffing your own DBA’s, System Admins, Storage Admins, etc.
Viscosity provides end-to-end ODA Lifecycle Services, including upgrades and patches, for customer who need their ODAs updated to the latest bundle patches.
We can set you up with Oracle APEX Plugins, such as, FOEX Plugins, APEX Office Print (AOP), APEX Management Platform (AMP), and APEX-Sert.
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Please call or email our office if you have any questions or requests about our services or partner products.